About Us

Careers

Are you dynamic, energetic, dedicated, ambitious and passionate about your career? If so, then look no further.

Creative Breakthroughs, Inc. is a leader in network security, integration and management. As a rapidly growing computer consulting firm, CBI is always looking for individuals to compliment our team of professionals.

Our Employees

CBI is extremely proud of our employees. Our core team of consultants and administrative support staff are recognized as our competitive advantage. Our goal is to sustain the CBI competitive advantage by investing heavily in training, certifications and assisting employees in achieving personal and financial goals.

If you are interested in becoming a part of our team please submit your resume in confidence to hr@cbihome.com

Currently Hiring For The Following Positions

Troy, MI Openings

Account Executive

Creative Breakthroughs, Inc. is a multi-million dollar provider of information technology services located in the heart of the Troy business district. We provide computer system integration, network security and support services, consulting, staffing and training to Fortune 500 companies, mid-size businesses, and mom and pop operations. In our 16 years of business, we have developed a customer base of over 440 organizations that we service in conjunction with our partners at Symantec, Microsoft, Citrix, NetApp, Imprivata, Patchlink, RSA Security, Securewave, Fortinet and CipherTrust.

We are currently looking for one very good Account Executive who excels at closing business and brings a rolodex with them. This is a “hunter” position responsible for new client sales in small to enterprise size businesses (20-1000+ employees).

Requirements:

Five years of sales experience in the technology arena with recent experience selling in the Greater Detroit area.
Experience selling to Senior Executives and “C” level decision makers.
Experience selling IT services including managed IT services, network integration, systems integration, subscription software services, and IT management and support.
Consultative sales experience which includes probing for business impact, dealing with multiple decision makers, signing multi-year contracts, managing long sales cycles, and customizing service offerings.
Technical background is a plus.

Responsibilities:

Meeting or exceeding sales quota.
Identifying and qualifying customers through cold calling, leveraging personal contacts, and following up on company generated leads.
Personally attending network events, conferences and tradeshows to build relationships that will create new business opportunities.
Building trust and value with partners to develop leads.
Keeping your leads, opportunities and deals up-to-date with automation tools.
Pipeline Management – balancing sales activity for prospects to ensure consistent sales performance each month.

The compensation is a combination of base salary and commission. We offer BCBS benefits, dental and life insurance at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Active Directory Engineer

Responsibilities:

Provide recommendations for additional growth and expansion of the Active Directory infrastructure along with technical specifications and requirements.
Work with the Active Directory/Messaging team lead to develop policies, procedures, and standards related to the Active Directory infrastructure.
In depth knowledge on custom AD scripting/automation of routine administrative tasks through the use of utility script development and application scripting technologies (required)
Serves as technical resource for other server and messaging administrators.
Installs, configures, and trouble-shoots components of the Active Directory infrastructure
Windows 2003 Active Directory infrastructure design, configuration, migration, documentation, process updates, and knowledge transfer
Responsible for configuration and interoperability of 3rd party tools for management of AD environments (Quest), and Active Directory security policy implementations and audits
Responsible for Directory/LDAP integration, authentication, documentation, Active Directory change management process definitions, and the development of operational process and procedures for the Active Directory environment
Leads the Active Directory / Domain Controller patch management and tuning process definitions, and monitors Active Directory server performance and utilization.
Oversees the Active Directory Schema Management and ADAM deployment
Prepares technical staff and end-user training and operations documentation.
Provides 3rd - level support to the EIS Help Desk and Active Directory/Exchange level 2 support staff.
Functions as a technical resource regarding Active Directory issues to messaging administrators, programmers, web developers, network security engineers, database analysts, handheld technicians, network managers, and implementation teams.
Familiar with and implements policies for security and confidentiality.
Performs other duties as assigned or required by the EIS Manager of Infrastructure Technology, Director of Technology, or CIO.

Requirements:

Microsoft MCSE Certification required. MCA or MCSE Messaging/Security Certification preferred.
BS in CS/EE or equivalent preferred, related technical training, or equivalent experience plus at least five years of hands-on experience managing a large scale enterprise Windows 2000 and/or 2003 Active Directory infrastructures.
Extensive knowledge of Active Directory and a thorough understanding of issues related to implementing Active Directory on large distributed production environments including administration delegation and account auto-provisioning.
In depth knowledge and extensive hands-on experience with GPOs.
Broad knowledge of technical platforms, including Windows, networking, enterprise applications, and the functions of the IT department
Strong working knowledge of standards and protocols: TCP/IP, DNS, DHCP, WINS, SMTP, RPC, HTTPS
Strong hands-on Windows 2003 administration, and Microsoft Exchange 2000/2003 experience
Competent with mainstream office automation, project management, presentation, and communications tools.
Strong interpersonal skills; able to deal effectively with diverse skill sets and personalities, and work effectively as a team player.
Above average oral, written and presentation skills.

The compensation is based on experience and offers a base salary plus bonus opportunities. We offer BCBS benefits, dental and life insurance at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Citrix Engineer

Responsibilities:

Install, configure, and customize Citrix Presentation Server 4.5 environment to align with business user requirements including support for peripherals and complex printing configurations.
Install, configure, and customize Citrix Access Gateway architecture to support the Client’s remote access user community.
Ensure alignment with Client’s IT security policies.
Ensure key performance alerts and monitoring metrics are captured to ensure maximum uptime and performance.
Formalize thin client and independent computing architecture lifecycle processes and procedures.
Work with Client’s Application Development teams on release management of client’s applications into the Citrix Presentation Server environment.
Deliver support and operational documentation to Client and facilitate knowledge transfer.
Deliver legible and effective end-user instructional materials.

Requirements:

4+ years hands-on experience designing and implementing Citrix solutions.
Citrix Certified Administrator (CCA) Certification or equivalent knowledge of at least 4+ years detailed experience with Citrix MetaFrameXP, Presentation Server 4.0 or later, Web Interface 4.2 or later.
4+ years hands-on experience supporting large scale enterprise Citrix environment leveraging load balancing as well as proven experience with Citrix SSL Secure Gateway / NetScaler product line.
Application of scripting experience relative to Citrix customization leveraging VBScript, VB, WSH, WMI, Batch and similar.
Strong analytical, problem-solving, and conceptual skills.
MCSE certified or equivalent knowledge of at least 5+ years of in-depth experience with Microsoft Windows Server in technical infrastructure and operational support.
Proficiency with Active Directory, login scripts, and Group Policy knowledge.
Server hardware knowledge.
Experience with all ICA clients (Program Neighborhood, PnAgent, and web client) with strong understanding of Windows client desktops regarding Citrix interoperability.
Knowledge of enterprise server monitoring with Orion, NetIQ, SIM, IPMonitor, HP Openview.
Some knowledge of VMWare, HP EVA SAN, Exchange, and SharePoint would be a plus.
Excellent written and oral communication skills.

The compensation is based on experience and offers a base salary plus bonus opportunities. We offer BCBS benefits, dental and life insurance at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Consultant

Requirements:

Five years of sales experience in the technology arena with recent experience selling in the Greater Detroit area.
Experience selling to Senior Executives and “C” level decision makers.
Experience selling IT services including managed IT services, network integration, systems integration, subscription software services, and IT management and support.
Consultative sales experience which includes probing for business impact, dealing with multiple decision makers, signing multi-year contracts, managing long sales cycles, and customizing service offerings.
Technical background is a plus.

Responsibilities:

Meeting or exceeding sales quota.
Identifying and qualifying customers through cold calling, leveraging personal contacts, and following up on company generated leads.
Personally attending network events, conferences and tradeshows to build relationships that will create new business opportunities.
Building trust and value with partners to develop leads.
Keeping your leads, opportunities and deals up-to-date with automation tools.
Pipeline Management – balancing sales activity for prospects to ensure consistent sales performance each month.

The compensation is a combination of base salary and commission. We offer BCBS benefits at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

HR Manager

Creative Breakthroughs, Inc. is a multi-million dollar provider of information technology services located in the heart of the Troy business district. We provide computer system integration, network security and support services, consulting, staffing and training to Fortune 500 companies, mid-size businesses, and mom and pop operations. In our 16 years of business, we have developed a customer base of over 440 organizations that we service in conjunction with our partners at Symantec, Juniper, Cyberoam, Microsoft, Citrix, NetApp, Imprivata, Patchlink, Securewave, Fortinet and CipherTrust.

We are currently looking for an outgoing, intelligent, and dynamic individual for a Human Resource Manager position. This position is ideal for a Human Resource Generalist looking to broaden their horizons into management.

Requirements:

Bachelor’s Degree in Human Resources or business related field.
2+ years of HR Generalist experience.
Ability to thrive in a fast paced, dynamic environment.
Excellent verbal and written communication skills.
Well-rounded and up-to-date knowledge of employment laws and practices.

Responsibilities:

Design, plan and implement various Human Resource programs and policies.
Develop and coordinate benefit programs.
Create and maintain employee relations throughout the company.
Lead competitive compensation and proactive staffing initiatives.
Develop and implement cutting-edge training programs.
Ability to rely on judgment and experience to achieve goals.

Benefits of Employment:

Competitive salary
BC/BS medical benefits, dental benefits, and life insurance.
Partially matched 401k program.
Opportunity to take ownership of a newly created management position.
Becoming part of a fun, friendly, constantly growing company.

Please send your resume and a cover letter explaining why you are the perfect candidate for this position to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Inside Sales

We are currently looking for an energized and enthusiastic person to generate leads and appointments for our outside sales team and to provide customers with information about our products and services. This person will be expected to build a call list and make at least 20 outbound calls per hour from the list.

The successful candidate will be:

Ambitious
Articulate
Goal and task oriented
Organized
Proficient in MS Office
Technology savvy (Interest or background in information security is a plus.)

Responsibilities:

Conducting research
Making phone calls
Generating leads
Setting appointments
Meeting or exceeding quotas

This position can be part-time or full-time. The compensation is a combination of base salary and commission. We offer BCBS benefits, dental and life insurance at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

NetBackup Engineer

We are looking for an experienced Veritas Netbackup specialist to focus on backup, recovery and storage technologies for our clients. This position drives architecture and design storage and data protection solutions including evaluation, certification, deployment and solution support.

Requirements:

Five years of technical and/or engineering experience with proven, high performance solutions teams.
Extensive experience with SAN and NAS platforms (Sun, LSI, EMC, HP, HDS, NetApp etc.)
Extensive experience with Veritas, Legato and TSM.
Expert knowledge of Veritas NetBackup.
Enterprise level knowledge of backup and recovery, disaster recovery and business continuity strategies.
Extensive Unix and scripting experience.
Working knowledge of networking protocols.
Working knowledge of storage management and database software platforms.
Strong written, verbal and presentation skills are required, along with the ability to clearly articulate concepts and interact with customers, partners, management, sales representatives and other technical staff
Security Clearance is preferred but not required. Responsibilities:
Design, architect and implement storage solutions based upon customer and business needs.
Installation, maintenance and upgrades enterprise backup system
Monitoring NetBackup and custom in-house scripts.

The compensation is a combination of base salary and bonuses. We offer BCBS medical benefits on the first day, dental and life insurance after 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Network Engineer

Responsibilities:

Design, install and support networks for our clients.
Ensure client environments are operational and available on a 24/7 basis. Document client network systems, configurations, and operational instructions. Develop a Scope of Work and Bill of Materials for recommending new and upgraded software/hardware solutions.

Requirements:

A minimum of 5 years related work experience.
Extensive knowledge in LAN’s, WAN’s, and network security solutions is required.
Wireless LAN experience is a plus.
Expertise in Windows hardware/software troubleshooting techniques and enterprise infrastructure support.
Bachelor’s degree in Information Systems, Computer Science, or related discipline, or the equivalent in training and experience.
Strong verbal and written communication skills.
Client oriented and service minded.
Excellent problem solving skills.
Team player, collaborative personality.
Good project management and time management skills.
Self starter.
Overall working knowledge of system architecture, redundancy and fault tolerance, databases, personal computer hardware, local area networks, wireless networking, SAN’s, IP Voice Solutions, and cabling topologies.
Should have the ability to work independently and establish priorities.
Overnight travel is required.

The compensation is based on experience and offers a base salary plus bonus opportunities. We offer BCBS benefits, dental and life insurance at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Technology Integration Engineer

Creative Breakthroughs, Inc. is a multi-million dollar provider of information technology services located in the heart of the Troy, Michigan business district. We provide computer system integration, network security and support services, consulting, staffing and training to Fortune 500 companies, mid-size businesses, and mom and pop operations. In our 16 years of business, we have developed a customer base of over 440 organizations that we service in conjunction with our partners at Symantec, Microsoft, Citrix, NetApp, Imprivata, Patchlink, RSA Security, Securewave, Fortinet and CipherTrust.

Responsibilities:

Assist in developing network solutions.
Seamless integration of enterprise architecture solutions into existing production network with minimal impact to customers.
Management of Level 1 and Level 2 network devices for multiple wide area networks.
Provide expedient resolution to all network issues caused by integration of new network services or systems.
Utilize network management applications to provide preventive maintenance to production systems.
Management of military network encryption devices deployed on a wide area network.
Provide expedient resolution to user initiated trouble calls on a workstation, network or enterprise level.

Requirements:

Minimum of 5 years related work experience in network engineering and systems administration required.
Customer-centric focus on enterprise architecture solutions development and integration.
Knowledge of routers and switches
Knowledge of IT solution development.
Knowledge of network operating systems (Windows 2003/XP).
Knowledge of network protocols used for secure communication.
Ability to work independently.
Ability to travel up to 50% or more is required.
Possession of an active TOP SECRET security clearance with a Special Government Agency Security clearance is preferred but not required.
Experience providing customer support to personnel in the intelligence community is preferred but not required.

The compensation is based on experience and offers a base salary plus bonus opportunities. We offer BCBS benefits, dental and life insurance at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Training Manager

Creative Breakthroughs, Inc. is a multi-million dollar provider of information technology services located in the heart of the Troy business district. We provide computer system integration, network security and support services, consulting, staffing and training to Fortune 500 companies, mid-size businesses, and mom and pop operations. In our 16 years of business, we have developed a customer base of over 440 organizations that we service in conjunction with our partners at Symantec, Juniper, Microsoft, Citrix, NetApp, Imprivata, Patchlink, RSA Security, Securewave, Fortinet and CipherTrust.

We are looking for someone who is PMP and/or CISSP certified, and business savvy to manage our training department, assist in marketing and selling the offerings, and delivering or supervising the delivery of the training.

If you are bottom-line driven, have a sense of urgency, and understand sales ROI, this could be the role you’ve been seeking. Your passion to design and deliver quality training programs that directly correlate to the success of the company will take you a long way in this position. You will be part of the senior management team and have a voice in the direction of the organization.

Requirements:

Three to five years in technical training role.
Strong curriculum development, training delivery and training evaluation skills.
Outstanding oral and written communication skills.
Project management skills.
Experience assisting with training program design and delivery preferred.
CISSP or PMP certification required. Responsibilities:
Consult with leadership to assess, design, and implement training initiatives that will impact the organization’s bottom line.
Establish, build, and maintain collaborative relationships in the organization.
Enhance the marketing, selling, and delivery of training by developing rapid e-Learning assets, user and trainer guides, slide presentations, multi-media tutorials and other instructional aides and materials, as appropriate in conjunction with the marketing department.
Administer and monitor effectiveness/ROI of training programs

The compensation is a combination of base salary and commission. We offer BCBS benefits, dental, and life insurance and a partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Columbus, OH Openings

Account Executive

Creative Breakthroughs, Inc. is a multi-million dollar information technology company located in Michigan. We provide computer system integration, network security and support services, consulting, staffing and training to Fortune 500 companies, mid-size businesses, and mom and pop operations. In our 16 years of business, we have developed a customer base of over 440 organizations that we service in conjunction with our partners at Symantec, Microsoft, Citrix, NetApp, Imprivata, Patchlink/Securewave, RSA Security, Fortinet and CipherTrust.

We are currently looking for one very good Account Executive who excels at closing business with mid to enterprise size organizations (500-1000+ employees) and who knows the Columbus market very well. This is a “hunter” position responsible for managing business with existing named accounts, developing relationships and uncovering new business opportunities within those accounts, and developing business with new customers.

Requirements:

Five years of sales experience in the technology arena with recent experience selling in the Greater Columbus area.
Experience selling to Senior Executives and “C” level decision makers.
Experience selling IT services including managed IT services, network integration, systems integration, subscription software services, and IT management and support.
Consultative sales experience which includes probing for business impact, dealing with multiple decision makers, signing multi-year contracts, managing long sales cycles, and customizing service offerings.
Technical background is a plus.

Responsibilities:

Meeting or exceeding sales quota.
Identifying and qualifying customers through cold calling, leveraging personal contacts, and following up on company generated leads.
Personally attending network events, conferences and tradeshows to build relationships that will create new business opportunities.
Building trust and value with partners to develop leads.
Keeping your leads, opportunities and deals up-to-date with automation tools.
Pipeline Management – balancing sales activity for prospects to ensure consistent sales performance each month.

The compensation is a combination of base salary and commission. We offer BCBS benefits at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Technology Integration Engineer

Responsibilities:

Assist in developing network solutions.
Seamless integration of enterprise architecture solutions into existing production network with minimal impact to customers.
Management of Level 1 and Level 2 network devices for multiple wide area networks.
Provide expedient resolution to all network issues caused by integration of new network services or systems.
Utilize network management applications to provide preventive maintenance to production systems.
Management of military network encryption devices deployed on a wide area network.
Provide expedient resolution to user initiated trouble calls on a workstation, network or enterprise level.

Requirements:

Minimum of 5 years related work experience in network engineering and systems administration required.
Customer-centric focus on enterprise architecture solutions development and integration.
Knowledge of routers and switches
Knowledge of IT solution development.
Knowledge of network operating systems (Windows 2003/XP).
Knowledge of network protocols used for secure communication.
Ability to work independently.
Ability to travel up to 50% or more is required.
Possession of an active TOP SECRET security clearance with a Special Government Agency Security clearance is preferred but not required.
Experience providing customer support to personnel in the intelligence community is preferred but not required.

The compensation is based on experience and offers a base salary plus bonus opportunities. We offer BCBS benefits, dental and life insurance at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Edison, NJ Openings

Account Executive

Creative Breakthroughs, Inc. is a multi-million provider of information technology services located in Michigan. We provide computer system integration, network security and support services, consulting, staffing and training to Fortune 500 companies, mid-size businesses, and mom and pop operations. In our 16 years of business, we have developed a customer base of over 440 organizations that we service in conjunction with our partners at Symantec, Microsoft, Citrix, NetApp, Imprivata, Patchlink, RSA Security, Securewave, Fortinet and CipherTrust.

Requirements:

Five years of sales experience in the technology arena with recent experience selling in the New Jersey area.
Experience selling to Senior Executives and “C” level decision makers.
Experience selling IT services including managed IT services, network integration, systems integration, subscription software services, and IT management and support.
Consultative sales experience which includes probing for business impact, dealing with multiple decision makers, signing multi-year contracts, managing long sales cycles, and customizing service offerings.
Technical background is a plus.

Responsibilities:

Meeting or exceeding sales quota.
Identifying and qualifying customers through cold calling, leveraging personal contacts, and following up on company generated leads.
Personally attending network events, conferences and tradeshows to build relationships that will create new business opportunities.
Building trust and value with partners to develop leads.
Keeping your leads, opportunities and deals up-to-date with automation tools.
Pipeline Management – balancing sales activity for prospects to ensure consistent sales performance each month.

The compensation is a combination of base salary and commission. We offer BCBS benefits at 90 days and partial match on 401K at one year.

Please send your resume and a cover letter to hr@cbihome.com, fax them to 248.519.5555, or mail them to 2075 W. Big Beaver, Suite 700, Troy, MI 48084.

Providence, RI Openings

Infrastructure and Security Experts

Creative Breakthroughs, Inc. is a multi-million dollar provider of information technology services headquartered in Troy, Michigan with offices in Boston and Columbus. We specialize in computer infrastructure security and design with clients across the world. In our 16 years of business, we have developed a customer base of over 440 organizations that we service in conjunction with our partners at Symantec, Juniper, HP, IBM, Microsoft, Citrix, Fortinet, Imprivata, RSA Security, PGP and many others.

We are in need of infrastructure and security experts to join our team. Ideal candidates have their CISSP, strong firewall, router and switch skills and at least five (5) years in the field. Additional experience with Symantec security products (SSIM, ESM, AV), VERITAS, Juniper, PGP or Citrix is a bonus.

Job duties/expectations include:

Provide on-site implementation and consulting services for a variety of security products and services.
Requires the ability to perform the discovery necessary to learn the details of a customer environment and provide a strategic direction based on those findings.
Develop rapport and relationships with clients at all levels, creating a personal network within the client base.
Provide pre-sales support of active systems and vendors, working directly with our sales staff and customers.
Provide leadership by aiding in product research, following up on open issues and acting as an escalation point of contact.
Act as a technical mentor for other consultants and engineers.
Monitor customer communication and work with Support Center staff to follow-up on open issues and to communicate status of open tickets.
Communicate critical customer issues to management and/or escalation engineering staff.
Requires excellent written and communications skills as well as a technical background in security, programming and networking fundamentals.
Provides the opportunity to participate in multiple areas of the consulting role such as pre-sales, requirements collection, scope design and execution of implementation services as well as creation of project specific documents.
Candidates must also be willing to work with minimal supervision to accomplish the assigned tasks.

We currently have a long-term, residency position available near Providence and other open slots for experts that enjoy life "on the road". The latter are willing to be on the road as much as 75-100 percent of the time. Most of our projects are in '5-day-blocks' and are across the USA and Canada. Typically, you leave on Sunday night and come back Friday night (unless the project is longer and you want to stay the weekend). We stay at great hotels across the world, enjoy an outstanding per diem rate and have corporate relationships with major airlines, auto rental companies and hotels. If you want to be Northwest Platinum, Marriott Platinum and Hertz Elite Gold - we are your company. Travel pros know that you can save almost all of your paycheck by living off of us while on the road! It's not for everyone but for those that love the adventure of travel, this is the job you have been looking for.

The compensation is a combination of base salary and performance-based bonuses. Salary is based on experience. We offer BCBS benefits, dental and life insurance at 90 days, and a partial 401K match at one year.

Send your resume in complete confidence to hr@creativebreakthroughs.com today.